Hi, Sandra:

I LOVE your responses and awareness of how you support your team. The things you want to start doing are solid and will definitely help with the advancement of your team. As you consider expanding your recognition program I recommend asking your team members how they prefer to be shown appreciation. You can ask them a question similar to the one I asked the group “in what ways do you feel appreciated?” Or “In the workplace, how do you know if you are appreciated?” Create the space for them to give examples and you will see what’s important to them. In the development of your training program, consider what skills are need in the short and long term.

Keep up the great work and commitment to your people!

~April

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