For us, we will potentially need to adopt or modify the NACHC example workflow for Using Non-Clinical Staff Before or After the Clinical Visit. A local hospital has reached out to us about partnering to adopt their SDoH targeted referral system. If we pursue this opportunity, we may need to bring on additional staff to handle the collection of SDoH information from patients and to coordinate referrals to SDoH services.

With regards to agency-wide expansion of SDoH collection, continued testing of various workflows and methods of how to collect and report SDoH information from patients will enlighten what positions and roles we will need to modify to increase collection and action on SDoH information. Because so many staff touch SDoH information in various capacities, one of our overarching future needs will be to create communication workflows and policies to facilitate the sharing of SDoH efforts and knowledge of various staff and departments.

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