Susan Crowe I am proud that I have made significant progress in sourcing strong candidates in my less than 2 months with Norwalk Community Health Center. I have also made inroads with understanding the organization and with gaining the confidence of all stakeholders – line staff, providers, management & the board. Turnover is a challenge for NCHC. It has climbed each of the past few years and we are currently at almost 40% for 2017. On top of that general issue, our Clinical Lead for Pediatrics just stepped down from the Lead role, our Clinical Lead for Adult Medicine (and another FT Adult Medicine provider) will be on maternity leave starting March 2018 and our CMO (who currently serves as a 0.5FTE clinician in Adult Medicine) has submitted her resignation effective December 2017.